ProAchieve Support

Site
Web

You are here: >

ProAchieve Menu

ProAchieve Home

Optional Modules

Support

Training

PDF Brochure Core System

PDF Brochure Optional Modules

Request a Free Trial

Licence Agreement

ProAchieve News

17/02/2012

ProAchieve v9.1.1 Patch available

Click to read more ...

24/12/2011

ProAchieve FAQs updated (includes QSR matching tips)

Click to read more ...

23/12/2011

ProAchieve .Net v9.1 released

Click to read more ...

24/05/2011

LR 09/10 R1 Benchmarks Released

Click to read more ...

11/05/2011

ProAchieve Announcements

click to read more ...

02/02/2011

Change to RSS News Feed

Please update your RSS news viewer with the following updated link. read more ...

The leading system for analysing Success,
Retention and Achievement

Version Information

Current Version:		v9.1.0
Date Released:		23/12/2011

Gold Support Information

Gold Support represents an enhancement to the standard service and involves Compass performing installations and upgrades for you. These tasks will be conducted remotely and Compass will ensure that the system is configured and working correctly. The service is intended to make life easier for you without you losing control of your systems.

If you would like more information about Gold Support click here or email us at proachieve@compasscc.com.

FAQs - Frequently Asked Questions

Installation Issues

Can i deploy the ProAchieve application silently? (Updated: 18/10/2011) (Views: 137)

Can I run the v9 application on my PC at the same time as ProAchieve v8? (Updated: 18/10/2011) (Views: 87)

Can I upgrade ProAchieve v7 straight to v9? (Updated: 18/10/2011) (Views: 97)

Would Compass be able to perform the latest upgrade for me? (Updated: 18/10/2011) (Views: 63)

How do I get my LR Multi Year Summary to match my QSR file using the QSR Comparison Module?
(Updated: 23/12/2011) (Views: 175)

Why do I see QCF units in my LR rules applied summary? (Updated: 23/12/2011) (Views: 55)

Why do the NVQ (main aim) records for my apprenticeships show as funding stream (A10) of 46 when they are 45 in my ILR? (Updated: 18/10/2011) (Views: 41)

Why do many of my cohorts show ‘Aim not recognised’ in the Learning Aim Title column? (Updated: 18/10/2011) (Views: 61)

Why do many of my cohorts have missing benchmark data in v9? (Updated: 18/10/2011) (Views: 55)

Common issues are often discussed within the ProAchieve forum. (Updated: 18/10/2011) (Views: 160)

My figures aren’t matching between reports? (Updated: 18/10/2011) (Views: 150)

How can I access the ProAchieve downloads and / or ProAchieve forum? (Updated: 18/10/2011) (Views: 79)

The CPR College Characteristics cannot be replicated in Ad Hocs even when Academic Year is used (Updated: 18/10/2011) (Views: 75)

Where can I find the methodology that ProAchieve uses? (Updated: 18/10/2011) (Views: 263)

System Errors

ProAchieve Trends/Web FAQ's

I get the error message when I open Trend Analysis "Server error in ‘/ProAchieveTrends’ Application" The message should look like the screen below:

(Updated: 18/10/2011) (Views: 23)

I have installed .NET Framework v2 as above and trends is still not working? (Updated: 18/10/2011) (Views: 11)

Im am prompted with the error message “an error occurred during the processing of a configuration file required to service this request. Please review the specific error details below and modify your configuration file appropriately.
(Updated: 18/10/2011) (Views: 11)

I see the following message in my browser when i try to open Trend Analysis:

“An error has occured during report processing. Exception has been thrown by the target of an invocation. An error had occured while establishing a conecction to the server. When connecting to the SQL server 2005, this failure maybe caused by the fact that under the default settings SQL server does not allow remote connections. (Provider: SQl Network interfaces, Error:26- Error locating Server/instance specified)” (Updated: 18/10/2011) (Views: 16)

Contact Support

ProAchieve support can be contacted by using the form below.
Alternatively, please email proachieve@compasscc.com or telephone 01928 725522.

Note: Required fields are marked with a

all others are optional.

Your Contact Information:

Email:

Name:

Telephone:

Your Support Request:

Subject:

Message Body:

Send Support Request

Downloads Unavailable - Please Login or Register as a ProAchieve User

ProAchieve downloads are only available to web site users who have also registered as a ProAchieve user.

To register as a ProAchieve user, please first register with the website (if you haven’t already done so), login and then click here. Once you have been registered as a ProAchieve user, the download links will be displayed above.