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ProMonitor Newsbar

(01/10/2008)
ProMonitor Version 4.5 released
Maintenance release. See the downloads page for more details.

(04/06/2008)
ProMonitor Forum
The ProMonitor forum is now active. If you wish to register to use the forum please click here

(16/04/2008)
ProMonitor Version 4.3 released
Many exciting new features including new Student Portal Module, new Comments and follow-ups, new multi-browser support and much more. See the downloads page for more details.

ProMonitor

ProMonitor Version Information

Current Version:
Date Released:
CD available:
Download available:
Release Notes:
4.5.0
01/10/2008
Yes
Yes
Yes

The ProMonitor Forum is now active for registered users. To register please click here.

ProMonitor Frequently Asked Questions

Q1. There are no Students listed in the Student Login Maintenance screen in the Administration Utility. (Views: 9)

Q2. Follow-ups to learner Actions are not being saved. (Views: 14)

Q3. How do I import Quals On Entry? (Views: 20)

Q4. Once logged into ProMonitor the following message appears on the login screen: "ProMonitor is not currently active. Please contact you system administrator" (Views: 20)

Q5. Installing the ProMonitor Web Application along side another web application running under the .NET Framework v2.0 causes the error “Server Application Unavailable” (Views: 37)

Q6. The Copy ILPs into the Current Year facility reports an "ODBC Error" (Views: 10)

Q7. ILP Pages do not save correctly. This can occur if a drop-down list is hidden from view. (Views: 9)

Q8. After Upgrading ProMonitor, when the Administration Utility is opened, an error is reported on Startup. (Views: 9)

Q9. Exports to MS Excel fail. (Views: 19)

Q10. How do I put a page break in a rtf template ILP file? (Views: 11)

Q11. My photos do not appear correctly - the aspect ratio is wrong (Views: 10)

Q12. The Enrolment Import creates duplicated groups and is also not removing learners from groups they have transferred from. (Views: 17)

Q13. Resetting the password doesn't work. (Views: 23)

Contact Information

If the problem that you are encountering is not detailed above, then you can contact Technical Support on:

ProMonitor@compasscc.com

Or alternatively you can contact us by phone on: +44 (0)1928 725522

Please note down any error numbers and messages that are displayed so we can quickly and efficiently deal with your query.

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